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Letters Samples

Home > Guides & Tutorials > Bi-lingual Business Letters Samples

Bi-lingual Business Letters Samples

THE LAYOUT OF A BUSINESS LETTER

	The component part of a letter
	The letterhead
	The use of references
	The date
	The inside name and address
	The salutation
	The subject heading
	The opening\| paragraph
	The body of the letter
	The closing paragraph
	The complimentary close
	The signature block
	Enclosures find copies

THE CONTENTS OP A BUSINESS LETTER

Beginning a letter

	Without reference to previous correspondence
	In reply to a letter received
	Referring to previous correspondence

THE BODY OF A LETTER (Beginning of sentences and paragraphs)

	Informing
	Requesting
	Regretting
	Confirmation
	Reminder
	Miscellaneous

ENDING A LETTER

	Asking for a reply
	Promising a reply
	Requests
	Expressing thanks, hope, promise, regret

THE PERSONAL TOUCH

	Thanks
	Greetings
	Wishes and congratulations
	Condolence

SHORT ROUTINE COMMUNICATIONS

	Confirmation
	Reminder
	Apology
	Requests

	Offers
	Orders
	Rejecting an offer

BUSINESS TRANSACTIONS

ENQUIRIES

	First enquiry
	Requests
	Terms

OFFERS

	Opening lines
	Delivery
	Terms
	Concluding lines

ORDERS

	Delivery
	Payment
	Insurance

CONFIRMATION AND EXECUTION OF ORDERS

	Acknowledgement
	Invoice
	Insurance

CONDITIONS AND MODIFICATIONS OF ORDERS

	Enquiries
	Conditions
	Offering alternatives

DELAYS IN DELIVERY

	Reminders
	Apologies and explanations

NON-FULFILLMENT AND CANCELLATION OF ORDERS

Inability to fulfill an order

CANCELLATION OF ORDERS

COMPLAINTS

	Reference
	Nature of the complaint
	Action to be taken

APOLOGIES, EXPLANATIONS, ADJUSTMENTS

	Apology
	Explanation
	Adjustments

QUERIES AND ADJUSTMENT OF CHARGES

	Queries
	Adjustments

SETTLEMENT OF ACCOUNTS

	Request for payment
	Remittance
	Acknowledgement

OVERDUE ACCOUNTS

	First reminder
	Second reminder
	Third reminder
	Final reminder

REQUESTS FOR TIME TO PAY

	Inability to pay
	Promise to pay
	Replies

MONEY AND LEGAL MATTERS

ACCOUNTS

	Opening of account
	Entries
	Statements
	Queries

BANKING

	Cheques
	Transfer
	Drafts
	Documents against cash

INVESTMENTS

	Asking advice
	Giving advice
	Instructions

LETTERS OF CREDIT

	Opening of an irrevocable letter of credit
	Ordinary letter of credit
	Circular letter of credit

AGREEMENTS

	Covering letter
	Agency agreement
	Collection of royalties

BUSINESS RELATIONS

TRAVEL

	Enquiries
	Reservation

ACCOMMODATION

	Enquiries
	Bookings

LETTERS OF INTRODUCTION

	Introduction
	Purpose of visit
	Request for assistance

NEGOTIATIONS

	Information
	Opinion
	Suggestions
	Agreement and disagreement

REQUEST FOR INFORMATION

	On the state of the market
	On goods available
	On prices obtainable

AGENT’S REPORTS

	General market situation
	Specific information
	Recommendations

THE MARKET

	General position
	Supply
	Demand
	Prices
	Trends

GOVERNMENT CONTROL AND REGULATIONS

	Licenses
	Restrictions
	Payments

BUSINESS REFERENCES

	Enquiry
	Reply

VARIOUS ENQUIRIES AND APPLICATIONS

Enquiries about study facilities - Applications

CURRICULUM VITAE

Examples of letters

Requests for information

Acknowledging an enquiry

Letters of introduction

Sales letters

Covering letter with literature and samples

Placing Orders

Confirmation of delivery

Packing and transport

Letter requesting a settlement of account

Complaints

Letter of apology for delay

Apologies and replies to complaints

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